A multi-million-dollar technology leader aimed to increase revenue through its cloud-based software platform offering. To achieve this, the organization planned to double its sales force within the next year but first wanted to ensure the right compensation structure was in place. This led the company to partner with Alexander Group to evaluate existing plans and design market-competitive plans.
Prior to this engagement, the organization used a uniform plan design and pay curve across all core sales roles and segments (Account Executive, Account Manager and Channel Account Manager).
Alexander Group conducted a comprehensive review of existing sales compensation plans, analyzed pay for performance numbers and held interviews with various stakeholders. This diagnostic revealed four critical issues with the current system:
The current plans used a qualitative measure that depended on a manager’s judgement, which did not drive rep behavior. This structure was misaligned with best practices for sales compensation design and a pay for performance mindset.
Top performers across nearly all roles and regions earned less than market standards. For example, Account Executives earned 1.9X–2.0X vs. a 2.9X market benchmark.
There was no differentiation in pay curve design by role type. Currently, the pay curve design ignored differences in buyer influence and sales motion for the roles.
High complexity in pay curve design. The current year’s pay curves had numerous inflection points and payout caps that were misaligned with market standards, adding additional complexity and limiting influence on seller behavior.
Our team also confirmed pay philosophy, strategic objectives, coverage and quota allocation approach. Following this thorough analysis, Alexander Group began building a systematic, multi-step process to address the four core challenges.
Account Executive
Account Manager
Channel Partner
Introduced a period-to-date performance methodology that rewards quarterly excellence without losing sight of annual goals.
Alexander Group understands your revenue growth challenges. Since 1985, we’ve served more than 3,000 companies across the globe. This experience gives us not only a highly sophisticated set of best practices to grow revenue—we also have a rich repository of unique industry data that informs all our recommendations. Aligning product, marketing, operations and finance efforts behind a successful sales organization takes insight and hard work. We help the world’s leading organizations build the right revenue vision, transform their organizations and deliver results.