GTM Jobs Are Evolving With AI. Success Starts With Role Redesign.

Most organizations upgraded the tools, but few changed the work.

AI Spend Is Up. Productivity Is Not.

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AI investment increase

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revenue per rep

Between 2024 and 2025, companies raised AI spending significantly. Yet, revenue per rep dropped at the same time.

Although the tools are improving fast, the jobs around them aren’t evolving as quickly as the technology.

Alexander Group’s 2026 AI & Go-to-Market Job Evolution research shows that AI alone will not lift seller productivity. Performance improves when roles are redesigned so AI removes routine work and gives sellers more time to build relationships and deliver complex solutions.

Organizations that make this shift will see definitive results, including:

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more engaged selling time

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percentage points higher quota attainment

The Gap Isn’t the Tools

Most organizations deploy new capabilities but leave workflows, activities and expectations unchanged. As a result, they see increased effort but not better performance.

Top companies redesign roles around AI by defining what AI owns, what sellers own and how work is shared. Then, they reset workload, account coverage and goals to match the new capacity.

What That Unlocks

When roles are revamped for AI, seller capacity expands for the first time.
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more accounts covered

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more customer calls

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larger deal sizes

Without deliberate role design, that same capacity creates overload instead of growth.

What Changes by 2028

Within two years, more than half of sales activity will shift to AI. Around 50% to 70% of activities across pre-sales, sales and post-sales will be AI-led.

What You Will Gain from the Briefing

In a 30-minute session, we apply this research directly to your organization:

Where AI should replace work, where it should support roles and where it should stay human-led.

How to convert freed capacity into more time with customers.

What needs to change across processes, role expectations and talent profiles to capture the impact.

AI Investment into Sales Performance

Schedule a complimentary briefing to walk through the research and map it to your organization. An Alexander Group practice lead will follow up to confirm scope and timing. 

Schedule a Briefing

© 2026 The Alexander Group, Inc.® (AGI)